Keep cases moving without chasing records.
Recupera prepares authorization and subpoena requests, coordinates custodian outreach, follows up consistently, brings exceptions forward, and securely delivers records—so attorneys and staff can stay focused on the matter.
What your legal team gets
See how Recupera can support your legal team.
Whether you are evaluating a new retrieval partner, need help with difficult requests, or want support with overflow volume, tell us a little about your firm and what you are looking for. Someone from our team will reach out shortly.
Less administrative work between the request and the records.
Recupera combines flexible request preparation, active follow-up, and clear matter-level visibility in one accountable retrieval workflow.
Preparation that fits the matter
Authorization- and subpoena-based packets can be prepared with flexibility by state, venue, record type, custodian, client preference, and matter-specific requirement.
Follow-up treated as core work
Requests are worked on a defined cadence, with aging and response activity reviewed so follow-up does not disappear into scattered emails or one-off status checks.
Exceptions brought forward
Rejected authorizations, custodian fees, missing information, and other blockers are surfaced for action instead of remaining buried in the retrieval process.
Know where every request stands.
The Recupera portal gives attorneys and staff a clearer view of request activity, outstanding decisions, and completed records without relying on separate status reports.
Nationwide reach without a fragmented process.
Manage retrieval across custodians and jurisdictions through one consistent operating structure, with security built into how records are handled and delivered.
One retrieval workflow nationwide
Provider instructions, submission pathways, document requirements, billing rules, and response activity are coordinated through one operating structure.
- Database of 500,000+ custodian locations
- Medical, billing, pharmacy, employment, and related records
- Authorization- and subpoena-based retrieval
- Provider and custodian requirement tracking
Security built into record delivery
Sensitive records require controlled access and documented handling from request preparation through final delivery.
- MFA-protected client portal access
- Controlled access to records and request information
- Secure transmission and delivery methods
- SOC 2 report available to clients upon request
Less status chasing. More control over the work.
A clearer, more accountable path from request preparation to securely delivered records.
Start with less friction
Prepare requests quickly while preserving the flexibility required by the jurisdiction, custodian, record type, and matter.
Stay informed without asking
See current status, follow-up activity, open actions, and received records without requesting a separate update.
Keep matters moving
Maintain consistent follow-up while exceptions and decisions are brought to the right people before they become avoidable delays.